Technical Support



is available from 08:00 am - 17:00 pm (5:00 pm) Central Standard Time (CST)

All other times, call:

Within U.S.: +1 (800) 890-8989
Worldwide: +1 (512) 836-2242

To page a technician in North America for 24 hour, urgent support call: 1 (800) 890-8989 and select option then one of the options below:

  • For CONSOLE support, press 2
  • For FIXTURE support, press 3


Need Support?

High End Systems'

Training Center

The High End Systems Training Center is the portal to information about our technical training classes along with online resources including videos and tutorials. Please use the links below to navigate further.


Training Classes

High End Systems offers one of the industry’s top lighting and console training programs, developed to ensure you have the support and most up-to-date technical knowledge needed to be on top of your game in this competitive market.

Training Videos

Free, online videos developed by our Support and Training Department. Topics covered in our videos include Wholehog, DL.3 and DL.2.

Online Tutorials

More help from the Support and Training Department. These are answers to Frequently Asked Questions, Troubleshooting Guides and more.

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